

Articles
Sign Company or Visual Solutions Company:
A Path Forward
Breaking Through to the Future of Signage
Stephen Gottlich, President, Illuminology LLC
February 28, 2024

Fourteen years ago, a well-established regional sign company took a bold step—one that would redefine its future. A small team, focused on innovation, made a pivotal decision: to transition from being a traditional sign company to becoming a Visual Solutions Company.
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This shift was far more than a branding exercise; it transformed the company’s scope, market reach, and revenue potential. In hindsight, the team realized they had always been in the business of visual solutions. This awareness opened doors to new opportunities in storytelling and branded environments, fundamentally reshaping how they approached their work.
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Signs as Storytelling
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Signs have always been a form of storytelling. Whether it’s the iconic Golden Arches of McDonald's, the Starbucks Siren that no longer needs a descriptive label, or a new business like "Lucy’s Hair Salon" that relies on strong branding to attract customers—signage conveys a message. Historically, signs were static elements, illuminated or non-illuminated, designed to reflect a brand’s identity and, at times, its purpose.
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The Evolution of Digital Signage
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​The transformation of signage began over 25 years ago with the introduction of digital elements—such as time and temperature displays—on outdoor pylons. Over time, these displays evolved, progressing from simple numeric readouts to full-color digital screens capable of dynamic storytelling.
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Today, a McDonald’s pylon sign or A Pizza Hut Dynamic LED façade does more than mark a location; its digital display can showcase full-motion video in vibrant color, advertising meals based on the time of day and engaging customers in real time. The ability to deliver compelling, ever-changing content has revolutionized the role of signage.
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The Digital Revolution in Signage
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Over the past fourteen years, digital signage has undergone a true revolution. The introduction of 10mm outdoor LED displays was a game-changer, enabling businesses to communicate with audiences in unprecedented ways. Now, outdoor LED displays rival television clarity, and indoor digital signage has advanced just as quickly.
A modern Visual Solutions Company has access to an expansive "Digital Toolbox," including ultra-high-resolution LED displays, interactive touchscreens, ultra-bright window displays, and self-service kiosks. These tools offer businesses unparalleled opportunities to engage and connect with their customers.
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Beyond Outdoor: The Expanding Opportunity
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The evolution of signage extends far beyond traditional outdoor displays. Retail Media Networks (RMNs) represent one of today’s fastest-growing media sectors, and digital signage plays a critical role in their success. From interactive kiosks and digital menu boards to shelf signage and electronic shelf labels (ESLs), the modern retail environment is rapidly embracing digital solutions.
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This shift presents a major opportunity for sign companies willing to evolve into full-service Visual Solutions providers. By fostering strong client relationships, companies can offer comprehensive signage programs that integrate both static and dynamic elements. Even more compelling, digital solutions often create recurring revenue streams, as content updates, maintenance, and software services become ongoing business opportunities.
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​Illuminology: A Partner for Sign Companies
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Illuminology, based in Kansas City, is committed to helping traditional sign companies navigate this transition. With decades of expertise in consultancy, product sourcing, product development, software integration, and installation, Illuminology provides the guidance and resources necessary to thrive in the digital signage landscape.
By offering high-quality technology solutions—both hardware and software—at competitive prices, Illuminology empowers sign companies to embrace the future with confidence. Their success in building a thriving Visual Solutions company serves as a roadmap for others looking to capitalize on the evolving signage industry.
The sign industry is no longer just about creating and installing signs—it’s about delivering immersive visual solutions. The question for traditional sign companies is clear: Will you stay the course, or will you break through to the future of visual communication?
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